The site you already have, running the way it should.
We take over WordPress and WooCommerce sites that have grown past what a general web person can support. Redesigns, rescues, migrations, and ongoing care for stores where a plugin conflict costs real revenue.
Most WordPress help is half of what you need.
There is the designer who cannot touch the database, and there is the developer who will not talk to your leadership team. Between them sits every question that actually matters: why a paying member cannot see the content they bought, whether the red banner in the admin is a real problem, and what it costs to fix.
We do both halves. We run large, heavily customized WordPress and WooCommerce sites as an embedded web project manager: coordinating developers, making the hosting and architecture calls, and doing the hands-on diagnostic work when something breaks the night before a launch.
You inherited a site, or you outgrew your support.
Redesign and takeover
Your site works, more or less, but it does not look right, it does not convert, and nobody currently supporting it can tell you why. You want someone to take the whole thing over and stop managing vendors yourself. This is the most common way clients arrive, and it usually starts with a scan.
Run a free site scan →Complex WooCommerce
Recurring subscriptions, prepaid plans, a members-only content library, digital downloads, gift codes, an object cache, a CDN, and marketing automation stacked on top. A dozen plugins each own a piece of the customer journey and no single vendor understands the whole path. This work starts with a paid audit, because scoping it accurately requires looking at it first.
Start the conversation →It almost never breaks inside one plugin.
Subscriptions handle billing. Memberships handle access. A separate plugin handles checkout. A caching layer sits in front of all of it. A CRM syncs to a marketing platform. When something goes wrong, it goes wrong in the seam between two of them, which is exactly the place no individual vendor will take responsibility for.
That seam is where we work.
The hard part is rarely knowing more. It is knowing the order of operations. You resolve a front-end restriction before you open the page builder, not after. A search and replace on serialized layout data will corrupt it. Three stacked caches cleared in the wrong sequence tell you nothing at all. Most production incidents are not solved by expertise so much as by not making them worse in step one.
The whole stack, not just the theme.
Platform and infrastructure
Hosting evaluation, migration, and cost reduction. Server sizing, PHP configuration, and upload limits. Redis object caching, page caching, and CDN configuration, including the correct purge sequence when all three are stacked. Direct file and database access, and safe recovery when the usual tooling is unavailable.
Deployment and version control
Git-based deployment pipelines for child themes with automated deploys. Reconciling drift when a live server has run ahead of the repository: diffing, auditing untracked files, and getting a broken pipeline healthy again without overwriting production work. Credential and access management.
WooCommerce
Subscriptions and prepaid plans, including renewal failures, status transitions, and on-hold edge cases. Memberships and content gating, access rules, and the interaction between restrictions and page builders. Stripe and PayPal configuration and express checkout. Variable, virtual, and downloadable products and the customer-facing consequences of getting catalog visibility wrong. Slow admin screens, query-count diagnosis, and HPOS migration considerations.
Reporting and attribution
Order attribution, UTM and click ID capture, and closing the gap between what an ad platform claims it drove and what the store can actually verify.
Integrations
Marketing automation and CRM syncing, analytics and reporting, forms and notifications, SEO, and security. Transactional email deliverability, including sender authentication and bounce and suppression management.
What this looks like in practice.
Hosting spend cut by roughly 70 percent
We audited an oversized cloud setup against actual traffic and resource use, specced a right-sized managed alternative, ran the migration, and validated performance after cutover. Ongoing costs dropped from a four-figure monthly bill to under $100 per month, with no downtime and no performance regression.
Members could not reach content they had paid for
Restricted content began returning errors for legitimate members after a plugin update changed how capabilities were evaluated. We traced it to a single capability check, restored access with a targeted fix rather than disabling restrictions wholesale, and documented the behavior so it would not recur at the next content launch.
A payment method vanished from checkout
An express payment option stopped rendering with no error and no recent change to any payment plugin. We isolated it to a performance plugin deferring the gateway script, and fixed it with a scoped exclusion instead of switching the optimization off across the site.
More examples of what we build live in our portfolio.
One change at a time, verified.
One change at a time
We do not batch six edits and hope. Especially not on production.
Staging first when it touches checkout
Always.
Written down
Every fix comes with the reasoning, the rollback, and the thing to watch for next time.
Audience-appropriate
The same incident gets three write-ups: one for your support team, one for the developer, one for the person paying the bill.
Two paths, depending on how complicated yours is.
Standard WordPress
Run the free scan. It checks your site in about a minute and returns a real quote range for a redesign, plus what ongoing care would cost. Most marketing sites and simple stores resolve here.
Complex WooCommerce
A paid audit first. We review the plugin stack, hosting, deployment setup, and the seams between them, then deliver a written findings document with prioritized fixes and a scoped monthly retainer. The audit fee credits toward the first three months if you continue.
Paying more than you should for hosting or software? That is its own service. See Optimization and Cost Audits.
And when the site is no longer the bottleneck.
Sometimes the honest finding is that the site is fine and the operation around it is not. Orders tracked in one place, fulfillment in another, customer history in a third, and a spreadsheet holding it all together. When that is the real problem, plugins will not fix it.
We build custom operations platforms too. That is not a pitch to rebuild anything you do not need to rebuild. It is a note that if the audit turns up an operational problem rather than a WordPress problem, we can tell you honestly and we can do something about it.
See what we build →